There are a few things that you should be aware of when using our Live Chat service:

  • To enable us to assist you with your queries, we may access your personal information or request that you provide certain details in a secure form. Any personal information we retain will be handled in accordance with our privacy policy.
  • Messages may be recorded for training and compliance purposes. Should you wish not to be recorded you may opt out by closing this chat box.
  • While every effort is made to ensure the factual information provided is accurate and up to date, we do not guarantee the accuracy, completeness and currency of the information provided.
  • Any information provided to you is factual information only and is not general or personal financial product advice. Before you act on any information provided, please consider whether the information is appropriate for you having regard to your objectives, financial situation and needs and speak to your financial adviser.
  • Before making a decision to acquire, dispose of or vary your investment in a financial product, you should obtain and read the Product Disclosure Statement (PDS) and Target Market Determination (TMD) relating to that product. If you would like a copy of a PDS and a TMD relating to a particular product, please let us know. You can obtain copies at or by calling us on 133 665.